FAQs
Frequently Asked Questions
Here are some things you may need or want to know about Kootenay Clothing Company and it's products.
1. Sizing:
Men's (unisex) t-shirts are true to size, Ladies t-shirts are fitted and you may want to size up depending on your fit preference.
T-Shirt fit guide
| Ladies | XS | Small | Medium | Large | XLarge |
| Size | 2 | 4-6 | 8-10 | 12-14 | 16 |
| Chest | 32-34" | 35-36" | 37-38" | 39-41" | 42-44" |
| Waist | 24-25" | 26-27" | 28-30" | 30-32" | 33-35" |
| Hip | 33-35" | 35-37" | 37-39" | 39-41" | 42-44" |
| Mens | Small | Medium | Large | XLarge | XXLarge |
| Chest | 34-36" | 38-40" | 42-44" | 46-48" | 50-52" |
| Waist | 29-32" | 32-35" | 35-38" | 38-41" | 41-44" |
| Sleeve | 32-33.5" | 34-35" | 35-36" | 36-37" | 37-38" |
Unisex hoodies fit true to size for Men. For Ladies we suggest going down a size, unless you prefer an oversize fit, then stay true to your size. All hoodies are 50/50 mix with minimal shrinkage.
All measurements are in inches.
| Adult Sizing | XSmall | Small | Medium | Large | XLarge | XXLarge |
| Body Length | 26 1/2 | 27 1/2 | 28 1/2 | 29 1/2 | 30 1/2 | 31 1/2 |
| Chest Width | 18 1/2 | 20 1/2 | 22 1/2 | 24 1/2 | 26 1/2 | 28 1/2 |
| Sleeve Length | 34 1/4 | 35 | 35 3/4 | 36 1/2 | 37 1/4 | 38 |
| Youth Sizing | XSmall | Small | Medium | Large | XLarge | |
| Body Length | 20 3/4 | 22 1/4 | 23 1/2 | 25 | 26 1/2 | |
| Body Width | 16 | 17 | 18 | 19 | 20 |
2. Shipping: As a micro business run by two people who also work day jobs, we ship as soon as we can; our goal is within 5 business days of your order. Orders ship from Edgewater, BC by Canada Post parcel.
See our shipping page for updated options.
3. Returns: As a micro business we do not do cash back or returns. We will do an exchange only and shipping fees will apply.
4. Designs: We design our own stuff & hope you like it! If there's a design you'd like to see us make, let us know! If we get enough requests, it could happen. Email us.
5. Free Stuff for Influencers: As a micro business we appreciate your interest in our product and invite you to contact us to talk more. Email us.
6. Do you have a store? See our retail outlets page