FAQs

Frequently Asked Questions

Here are some things you may need or want to know about Kootenay Clothing Company and it's products.

 

1. Sizing: t-shirts are fitted and true to size, ladies sweatshirts fit looser with a wide neck (if you're between sizes, go down a size).

T-Shirt & Sweatshirt fit guide

Ladies XS Small Medium Large XLarge
Size 2 4-6 8-10 12-14 16
Chest 32-34" 35-36" 37-38" 39-41" 42-44"
Waist 24-25" 26-27" 28-30" 30-32" 33-35"
Hip 33-35" 35-37" 37-39" 39-41" 42-44"
 
Mens Small Medium Large XLarge XXLarge
Chest 34-36" 38-40" 42-44" 46-48" 50-52"
Waist 29-32" 32-35" 35-38" 38-41" 41-44"
Sleeve 32-33.5" 34-35" 35-36" 36-37" 37-38"

 


2. Shipping
: As a micro business run by two people who also work day jobs, we ship as soon as we can; our goal is within 3 business days of your order. Orders ship from Edgewater, BC by Canada Post parcel. 

    See our shipping page for updated options.
     

    3. Returns: For online & farmer's market purchases, as a micro business we do not do cash back or returns. We will do an exchange only and shipping fees will apply.

    For in-store purchases, please check with the retailer you purchased from.

     

    4. Designs: We design our own stuff & hope you like it! If there's a design you'd like to see us make, let us know! If we get enough requests, it could happen. Email us.

     

    5. Free Stuff for Influencers: As a micro business we appreciate your interest in our product and invite you to contact us to talk more. Email us.